Powered Marketing offers real solutions that are easy to develop, integrate, and deploy. From our custom software design services to our NetCaller API suite of software, Powered Marketing is known throughout the Internet for its high quality solutions, knowledgable staff, and attention to the needs of its Fortune 100, Fortune 500, and small business customer base. If you are serious about your business then you need Powered Marketing!

Definition:   A blended call center allows agents to both make and receive calls as demand and strategy dictate. In addition, the different types of  blended calls add variety to the day and make the job less boring. This greatly reduces fatigue and turnover.

Combining automatic call distribution for incoming calls with predictive dialing for outbound calls, ie. blended, makes more efficient use of an agent as each can handle the overflow of the other.

Powered Marketing and blended:   Powered Marketing's Netcaller API possesses the most dynamic call blending or call blended campaign ability. Blending passes both inbound and outbound calls to the next available agent practically eliminating periods of agent inactivity. Powered Marketing Netcaller API can be configured to receive inbound calls and make outbound calls and pass either or both to the next available agent. Even configure outbound calls to be made only when no inbound calls are in the acd queue.

Powered Marketing's Agent Connect blended campaign is particularly useful during periods of decreased inbound activity when agents are available to make outbound calls. But...that is just the beginning, you will handle multiple locations, remote agents, and roaming employees, vendors, and assets seamlessly encompassing the entire globe.

Clear examples of these would be seemless hybrid dialing applications for crm's, initiating phone call campaigns from form submits and form abandonments, launching blended call routines from email opens and clicks, connecting those valuable lifelines in realtime. 24/7 Fully automated service.

Powered Marketing has opened its Netcaller Application Programming Interface (API) to web developers, thus enabling the next generation of web to voice & voice to web applications and virtual voip services. Based on common web standards, the API facilitates quick and easy development of virtually limitless voice-enabled business applications that can be used with any existing telephone eg. wired, voip or wireless. Netcaller API removes barriers and provides developers with tools and direct access for the first time to the global public telecommunications infrastructure via Powered Telecom.

Netcaller API provides web-integrated communication tools that enable businesses to better acquire and retain customers and improve operational processes. Netcaller's versatile API empowers developers to create new solutions to trigger a regular telephone call, broadcast, conference, complex survey or blended call flow from virtually any internet application. Create an entire hosted call center or hosted application from a simple, but powerful telco API toolbox. Netcaller API - Unique beyond measure.

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